damsonmadder

For delivery information to your chosen region, please see our delivery page <a href="https://damsonmadder-r4s1xjorgvr.gorgias.help/en-US/shipping-and-delivery-policy-703690" style=" text-decoration: underline;" target="_blank" rel="noopener noreferrer" id="isPasted">here</a>. We process orders Monday - Friday excluding UK Bank holidays. Next Day Delivery is not 100% guaranteed and we cannot be held accountable for late deliveries that are outside of our control. Orders must be placed before 2pm GMT.

For delivery information to your chosen region, please see our delivery page here. We process orders Monday - Friday excluding UK Bank holidays. Next Day Delivery is not 100% guaranteed and we cannot be held accountable for late deliveries that are o

How long will my order take to arrive?

Ordering & Delivery

Shipping & Delivery Policy

How do I get 10% off my first order?

I've signed up for the newsletter but I haven't received my discount code?

How do I get free shipping?

Does Damson Madder cover duties & taxes in my order?

When will I receive my tracking number?

How do I cancel or make changes to my order?

I've ordered to the wrong address! What do I do?

My order hasn't arrived, what do I do?

My order has been marked as delivered but I haven't received it - what do I do?

I've received a faulty item, what do I do?

What should I do if I receive the wrong item?

Shipping with InPost

Returning with InPost

What is your returns policy?

How can I make a return?

How do I exchange an item?

Why haven't I received my returns note?

How long does it take to return an item?

Where is my refund?

Can I return more than one item in the same parcel?

Returns

Do you offer a tailoring and repair service?

Our Tailoring Service

How should I care for my garment?

Where are your products designed and made?

Garment Care & Information

How do pre-orders work?

Pre-Order Information

How do I contact your customer care team?

I've emailed a few times but heard nothing back?

Contact

How long will my order take to arrive?Updated 2 months ago