How do I exchange an item?Updated 11 days ago

Please use our return portal as normal and select your reason for returning. You will then be prompted to either exchange your size, or shop our website to exchange for a different item.

Once you have confirmed the item you wish to exchange for, a new order confirmation will be generated for the exchanged item and will require payment details to ensure that we can send your item out immediately. Exchanges are free for UK, EU* & US customers and you will not be charged for a shipping label.

Please see below the exchange timelines for each region to send your original item back otherwise your card will be charged for the exchanged item.

UK: 14 days to return your original item

US: 28 days to return your original item

EU (Nations within the European Union): 14 days days to return your original item

Australia: 28 days to return your original item

ROW: 28 days to return your original item

*Applicable to countries within the European Union only.

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