damsonmadder

<p id="isPasted">Once orders have been processed we cannot amend or change any shipping details. We are not liable for parcels sent to incorrect addresses. Please get in touch with us as soon as possible and we will do our best to try to resolve your issue.</p>

Once orders have been processed we cannot amend or change any shipping details. We are not liable for parcels sent to incorrect addresses. Please get in touch with us as soon as possible and we will do our best to try to resolve your issue.

I've ordered to the wrong address! What do I do?

Ordering & Delivery

Shipping & Delivery Policy

How do I get 10% off my first order?

I've signed up for the newsletter but I haven't received my discount code?

How do I get free shipping?

Does Damson Madder cover duties & taxes in my order?

When will I receive my tracking number?

How do I cancel or make changes to my order?

How long will my order take to arrive?

My order hasn't arrived, what do I do?

My order has been marked as delivered but I haven't received it - what do I do?

I've received a faulty item, what do I do?

What should I do if I receive the wrong item?

Shipping with InPost

Returning with InPost

What is your returns policy?

How can I make a return?

How do I exchange an item?

Why haven't I received my returns note?

How long does it take to return an item?

Where is my refund?

Can I return more than one item in the same parcel?

Returns

Do you offer a tailoring and repair service?

Our Tailoring Service

How should I care for my garment?

Where are your products designed and made?

Garment Care & Information

How do pre-orders work?

Pre-Order Information

How do I contact your customer care team?

I've emailed a few times but heard nothing back?

Contact

I've ordered to the wrong address! What do I do?Updated 2 months ago