Our Customer Care team are available Monday - Friday between 9:30am-5:30pm (excluding UK Bank Holidays)If you would like to get in touch, please email info@damsonmadder.com with you query and one of our team will get back to you. Please include and o

Our Customer Care team are available Monday - Friday between 9:30am-5:30pm (excluding UK Bank Holidays) If you would like to get in touch, please email&#xA0;<a data-fr-linked="true" href="mailto:info@damsonmadder.com" id="isPasted">info@damsonmadder.com</a> with you query and one of our team will get back to you. Please include and order numbers (beginning with &apos;DM&apos;), relevant information &amp; images that will help us resolve your query as soon as possible.&#xA0; We aim to respond to all queries within 48 hours during our operating hours however this may extend during busier periods.&#xA0;

How do I contact your customer care team?

Please note, due to the way our systems operate, replying to an existing email or sending multiple emails will push your original email to the back of the queue. Our customer service team will get back to you as quickly as possible but sometimes resp

Please note, due to the way our systems operate, replying to an existing email or sending multiple emails will push your original email to the back of the queue. Our customer service team will get back to you as quickly as possible but sometimes response times can be delayed due to high email volumes.

I've emailed a few times but heard nothing back?

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Shipping & Delivery Policy

How do I get 10% off my first order?

I've signed up for the newsletter but I haven't received my discount code?

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Does Damson Madder cover duties & taxes in my order?

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I've ordered to the wrong address! What do I do?

How long will my order take to arrive?

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Shipping with InPost

Ordering & Delivery

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Returning with InPost

Returns

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Our Tailoring Service

How should I care for my garment?

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Garment Care & Information

How do pre-orders work?

Pre-Order Information